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Following the guidance from New York City, State, and the Centers for Disease Control (CDC) to limit the gathering of large groups to help mitigate the spread of COVID-19, Day One’s staff will be working from home. Thank you for your patience during this time. Our number one priority, as always, is the safety of our staff, our community, and the public.
Below, please find messages from each of our program departments on how our prevention and intervention services will operate. Please continue to check our website for regular updates as we navigate the ever-evolving circumstances in the city.
Social Services: Our team will be conducting all services remotely. Our program will still be accepting new referrals for counseling and case management, and we are able to respond to any requests for support via our helpline and text line.
Hotline: 800.214.4150
Text Line: 646.535.DAY1 (3291)
Legal: Day One’s Legal Department continues to be open for new cases and consultations. Whenever possible, we will be operating remotely, and we will continue to serve current and new clients on all matters. We will be guided by the latest updates from the court that can be found here. For those seeking services you can contact us here or by reaching out to our paralegal, Michele Martinez, at mmartinez@dayoneny.org.
Community Education: Day One will not be scheduling any workshops or trainings until further notice. If you have scheduled a workshop already, please look out for an email from Day One confirming that workshop or reach out to nfoster@dayoneny.org. We appreciate your understanding as we do our part to keep our communities healthy and look forward to seeing you again when we are able to resume normal operations and trainings. Please contact jburgos@dayoneny.org with any questions you may have.
Know Your Rights Guides: Day One will be primarily operating with staff working from home. We will be unable to process or ship any orders for Know Your Rights Guides for the month of April. If you already submitted a request and want to check on the status please reach out to Noah Foster, nfoster@dayoneny.org. Additionally, all of our English guides and some of our Spanish guides are now available for free download.
RAPP: All activities and support services delivered through our Relationship Abuse Prevention Program will be remote until further notice. Once RAPP Coordinators are trained with their DOE colleagues in remote teaching, we hope to resume our preventive education and group work. Please return for further updates as the situation unfolds, or contact rstahl@dayoneny.org with any questions. We are absolutely open to speaking with students experiencing violence or harm in their relationships, and we encourage students at our eight RAPP Schools to to contact their RAPP Coordinator directly for support.